Coffee Shop Phone

“For more information, please call 1.800.XOXO.”

“If you know the name of the party you are trying to contact, please type in the first three letters of his first or last name.”

“1.800.GOOG.411″

I don’t know about you but I absolutely despise those commands. Why? Because I can’t figure out the actual numbers on my phone that has a QWERTY-keypad. I can’t tell you the number of times I’ve stood there looking at my phone trying to quickly figure out which numbers to press before I get hung up on. With a growing amount of people owning smart-phones, most which have QWERTY-keypads, I think it’s rather archaic to have alpha-number commands.

Even Google isn’t on top of it. I love Google and its 1.800.GOOG.411 function though so I have that saved on my phone. (Notice how I haven’t said, ‘…so it’s all right’?) Aside from that, it’s gotten to the point where I don’t even bother picking up my phone to call when I find out the organization doesn’t put out the actual numbers.

Who’s with me on this?